All transportation operated by The Villages Transportation and its affiliates (“The Villages Transportation”) is subject to the following Terms of Service (“Terms”). By agreeing to these Terms, you acknowledge and agree to be bound by the conditions of use listed below, and any future revisions and additions, as published at:
Reservations for transportation from the airport are valid only for the date specified. The Villages Transportation is not responsible for unused reservation or costs incurred as a result of customer error. When changing the pick up or drop off location of a reservation, rates are subject to change and additional charges may apply.
Ride to the Airport (departures)
Reservations are required for service to the airport. For reservations to the airport,The Villages Transportation guarantees the customer will arrive at the airport in time to make his or her flight when booking is based on the pre-set times recommended by the company which is at least 3 hours from flight time. If customer selects pickup times outside those recommended during the reservation process, they do so at their own risk (AOR) and are no longer eligible for a refund of the fare for time delays outside of the 15-minute window pickup, or for reimbursement of any resulting costs.
Ride from the Airport (arrivals)
Please note that if you book a reservation from the airport, this does not mean a vehicle will be waiting for you when you arrive. Due to security considerations, most airports do not allow us to sit at the curb. However, we have vehicles waiting close by in a “holding lot” near the airport, just minutes away. Please see arrival schedules for more information.
If you miss your scheduled shuttle time, we will do our very best to accommodate your reservation on the next available shuttle. Our vehicles are dispatched according to reservations so we cannot guarantee available seating.